It's, well, time for a LOT of things. But it's high time for two things as I write this:
1) MUST introduce you to Debra Helwig's blog, Service Minded. Debra is the chief evangelist of many things for CPA firm association, IGAF Worldwide. She is committed to the core of continously advancing her association's offerings, quality, and "experiences" for every single member. And she promotes wise practices for every level employee...owner, marketer, receptionist...
Best of all, she totally practices what she preaches--no easy thing for a busy evangelist and mom. If you are a service provider and you don't read any other blog, you must read hers!
2) You'll see in Debra's recent post, Letting Go, a stark reminder that surrendering less-than-perfect relationships is not just best for you but better for the client, too. We sometimes hang on to client relationships believing we are doing the client a favor, but in many cases, we aren't!
Check out her post. Then subscribe to her blog.