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October 31, 2007

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Ed Kless

Amen, Sister Michelle! This is a pet peeve of mine as well.

Mary Frances Pickett

Hi Michelle,
I wanted to let you know that you've nudged me into adding the time zone to my signature. I've always had my phone and fax numbers there, but after a miscommunication today about the time of a meeting, I have added the time zone too.

Ken Burgin, Duct Tape Marketing Authorized Coach

Time zones, great idea, especially if you are doing business out of your local area. The email signature is one of the most underused aspects of email software. People should remember that email, though ubiquitous these days, is not the only way a client may want to communicate—there's still the telephone! And while you're at it, how about including a Skype address as well?

Liz

I want to add the following: please don't email me if you can pick up the darn phone and actually have a conversation with me! I'd love to talk to you...so even if you end up in voice mail, I'll get back to you and we can chat. We've been making a real effort to do this with our clients and it has paid off in warmer relationships, more shared information and even a couple of disasters averted.

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