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August 13, 2007


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» How Your Business Card Can Make Someone Feel Special from Legal Marketing Blog
Making a contact (potential referral source or prospect) feel important is always a smart business development tactic. How, you ask? In this case, it can be as simple as taking time to write your direct dial (which should be on... [Read More]


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Ed Kless

Neat post, Michelle.

One downside of providing the home/cell phone is the devaluing of access to you. I have mentored many people who think they are providing "special service" by giving everyone their cell phone that they get overwhelmed and end up providing mediocre service to everyone.

A high level of access to a specific person should come at a price.

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