Professionals understand delegation is beneficial, yet few are compelled to do enough of it. Let's see if some of the thoughts below help create more movement toward delegation behaviors.
In my previous post entitled "The Profitability Problem" I touched on several factors that deserve much deeper discussion. Leverage aka "delegation" is one.
In a comment to that post, David Maister suggested that I skated over the topic of delegation (or leverage)--that I "gave up" and suggested firms just won't get better at this. And he is right, it deserves deeper discussion. I promptly sketched out some thoughts right then and there, but I didn't finish constructing the post until I saw David's post today (which I cite below).
My thoughts fall into 3 major categories:
- delegation & profitability
- delegation & marketing, and
- delegation & personnel retention