NBy David Maister: No matter what stage of your career you are at, your progress will depend upon whether or not you are trusted by your boss, your colleagues inside and outside your own group, your clients and/ or your subordinates. And the only way to be trusted is being truly trustworthy and showing it through your behavior.
My latest podcast episode, entitled Earning Trust, explores how to cultivate trust by mastering the four main components that communicate trustworthiness.
03:14 – The four main components of trustworthiness
05:59 – Intimacy: The most common failure in trust-building
09:16 – Harness control over your self-orientation
11:08 – Personal examples of trust building
You can download Earning Trust or sign up to receive new Business Masterclass seminars automatically with iTunes or other podcast players. (Click here for step-by-step instructions on how to subscribe.) My seminars are always available for download at no cost.
Source: Passions, People and Principles, 15 January 2007. © 2001-2007 All Rights Reserved David Maister.